Failed retrieve Installation Token¶
When you are seeing an Error message saying “Error retrieving Github Installation Token” we were not able to generate a temporary Token to connect your Github Organization. Please make sure:
- You have installed our Github App
- You have entered the correct Installation ID
- The Organization Name matches to the Installation ID
- You are not running into Rate Limiting Issues
How to resolve¶
- Authorize and Install our Github App
- Click on the failing Application item -> “Edit Application” to change your Installation ID
- To resolve a Rate Limiting Issue you will have to wait and avoid too many write Operations